Return & Exchange Policy

Return & Exchange Policy


  1. We want you to love what you ordered, but if something isn’t right, let us know. We’ll give you an exchange on that piece in another color, a different size, or an entirely new style.
  2. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a exchange, within 3 days from the date on which these goods are delivered and charges will be beared by Rivi. Tag should remain intact of the product. We will refund in the form of a coupon which can be used later within 3 months from the date of purchase of the product.