Mandatory Pre-requisites to claim Refund/ Replacement-
As per our return policy we request you to send the product preferably through speed post in a saleable condition with the tags intact and in their original packaging and invoice, in an unwashed and undamaged condition to the below mentioned address-
E-209, Flatted Factory Complex, Phase-III, Okhla, New Delhi–110020
Rivistyle doesn't facilitate reverse pickup of your product. Therefore, we encourage you to return your product within 3 days of registering the complaint. Your courier charges will be reimbursed in terms of Coupon Code which will be sent via email and SMS to your registered email address and mobile number respectively for your future shopping @ Rivistyle.
NOTE: Incase we don't receive your product with 3 days your refund/replacement request would be cancelled.
Q - Under what conditions replacement will be provided?
Ans - In case of the following scenarios you are liable to get a replacement.
We have shipped a wrong product that is not matching with your order.
There is a manufacturing defect in the product ordered by you.
The merchandise got damaged during transit.
You have received a wrong size/ size doesn't fit as desired.
You have 3 days (from the delivery date ) to make up your mind and intimate us that you wish to request for replacement as per Rivistyle.com's return policy.
To apply online Replacement, click here.
Please call us on 011-41802351, +91 9717233961, stating your order ID