Cancellation Policy

Cancellation Policy


What is RIVI's Cancellation Policy?

You can cancel an order until it has not been packed in our Warehouse. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.

How do I cancel my Order?

Tap on “My Account” section under the main menu of the RIVI Website, click on “Orders” and then select the item or order you want to cancel.

I just cancelled my order. When will I receive my refund?

For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation